In construction, risk management is an ever increasing priority for business leaders. As the sheer volume of emails and documents passing through a business grows, an information management system such as Union Square for Construction could be a lifeline in the event of a dispute or claim.
Stuart Wilks, Senior Manager at Construction Consultancy Hill International, regularly sees the impact poor information management can have on a business.
“Many of the disputes we get involved in are as a result of poorly managed documents and emails. A project has been delayed or disrupted and it’s our job to find out what went wrong. We had a case recently where we literally had to sort through 10s of 1000s of emails working out who sent what to whom” Mr Wilks explains.
Leading by example Hill International took its own advice and implemented the Union Square system in 2008. By storing emails and documents on a central web-based server, and pulling together information logically against the relevant projects, organisations and contacts, Union Square for Construction is a key tool in risk management.
With Arbitration, adjudication and disputes becoming such familiar terms across the construction industry supply chain, businesses are becoming more aware of the need to minimise risk and make compliance with legal obligations easy for all staff.