In construction, risk management is an ever increasing priority for business leaders. As the sheer volume of emails and documents passing through a business grows, an information management system could be a lifeline in the event of a dispute or claim.
Stuart Wilks, Senior Manager at Construction Consultancy Hill International, regularly sees the impact poor information management can have on a business.
“Many of the disputes we get involved in are as a result of poorly managed documents and emails. A project has been delayed or disrupted and it’s our job to find out what went wrong. We had a case recently where we literally had to sort through 10s of 1000s of emails working out who sent what to whom” Mr Wilks explains.
Leading by example Hill International took their own advice and implemented Workspace in 2008. By storing emails and documents on a central web-based server, and pulling together information logically against the relevant projects, organisations and contacts, Workspace is a key tool in risk management.
With Arbitration, adjudication and disputes becoming such familiar terms across the construction industry supply chain, businesses are becoming more aware of the need to minimise risk and make compliance with legal obligations easy for all staff.
Key features:
• Centralised project directories and corporate databases
• Document Control and Email Management
• Secure storage of ALL emails sent and received in the email ‘vault’
• Standard filing structures with security control
• Automatic approval routes
• Ability to set and track project milestones